Refund policy

Last updated 5 November 2026

• Something went wrong: if your full report didn’t load, didn’t match your game, or you were charged twice, we’ll refund you in full.
• Changed your mind: email us within 14 days of purchase and we’ll refund you.

To request a refund, email support@mintplay.io from the address you bought with, and include your report link. Refunds go back to your original payment method through Stripe, usually within 5–10 business days.

A refunded report’s full version is no longer available on your account.

Questions? Email support@mintplay.io.